Intake Form

Please carefully read, sign, and submit the completed form prior to first grooming appointment.  Feel free to print this form for your records.

Safety Policy:  To provide the highest level of care for your pup we have a safety policy. If at any time your pup gets nervous, anxious, scared, aggressive, or even overly silly, we slow down and help your pup to be comfortable and calm. It's very important to us that the pups in our care are kept safe and stress free. We use sharp tools and need to prevent injuries. We will work with your pup to help them feel comfortable. This will build a great experience for successful groomings for your pup's lifetime. Your pup may not be groomed to perfection today. We will charge for the time that we spend working with your pup. We are committed to safety. 

Emergencies: In the event of an emergency, I authorize this establishment to immediately seek professional veterinarian attention for my pup (at my expense). I understand that all attempts will be made to contact me in the event of an emergency.

Coat Condition: I understand that this establishment puts my pup’s comfort above all else. In the event that my pup’s coat is matted, I understand that the groomer may have to shave/trim the matts out rather than perform a painful dematting procedure. I also understand that I will receive a call to explain the "fresh start" for my pup, including cost adjustment for the groom . I understand that all attempts will be made to prevent this, however in many extreme matt conditions, it is unavoidable.

Health: I understand that grooming can be stressful to some pups and I will inform the groomer if my pet has any heart conditions or any stress related issues prior to grooming. I also understand that it is necessary to have my pup  current on all vaccinations prior to every grooming.  Please email a copy of current vaccinations prior to first visit to: poshpupsreno@gmail.com

Cancellation Policy: I understand that if I need to change my appointment time or cancel it, that I must give at least a 24 hour notice so that the appointment time can be made available to another client who is on the waiting list. If two appointments are missed without giving notice, client’s are then required to pre-pay prior to scheduling any future appointments.​

***Pups must be dropped off and picked up on-time and on-lead***